Very helpful and knowledgeable about product. New finance Mgr worth her wt. in gold. Whole sales group worked hard to make sure we drove away happily with a different car than we drove in.
No pressure from the Sale staff. Hitoshi was very professional. He had the vehicle ready for test drive upon the scheduled time for the appointment and offered me the opportunity to check out several trim options
Excellent customer service. Hitoshi made for a great cat buying experience.
The staff was very accommodating, though the process was longer than usual. That may have something to do with Covid 19 restrictions. Everyone was pleasant and easy to work with. Especially my sales person Celeste, was very attentive and friendly and a delight to work with. I was quite impressed with her.
I spent months researching and looking for a new car. Found my QX50 here. Amazing experience! Walked out with better financing than I walked in with (thanks guys!) and Mario in sales Made it all happen for me. He is professional, low key, super helpful, and kind. They took care of everything - all I had to do was write the check And I love my new car! Thank you so much Mario and INFINITI!
Recently purchased a 2018 Rubicon from them. From the moment I found the Jeep online, to setting up the appointment to view and eventually buy it, and then them following up to make sure everything was what I expected, they were nothing but a first class organization! Celeste was was fantastic as was the sales manager Cesar. They moved the vehicle to the Bellevue location to save me on my drive from Gig Harbor. There was no hassle whatsoever in getting solid trade value and the right price point for the Jeep itself. 10/10 would definitely recommend them as a sales team ...
Our experience at INFINITI of Lynwood was amazing! Taylor was super helpful in getting us a test drive set up, and helping get our deal done. He was able to get my payments to exactly what I wanted and was great to talk with. We will be going back here for our next car and have recommended it to our friends!
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