The best thing about INFINITI of Lynnwood is Elizabeth in the service department. I get my 2015 Q50 serviced there, and everyone is great, but I have a great relationship with Elizabeth, she always goes above and beyond to make me feel valued.
I might be a little obsessed with the INFINITI brand (I’m on my 7th INFINITI vehicle) and as a result, I have been to many dealerships, and worked with many salespeople, but I specifically wanted to give my recommendation for Bobby Justice at INFINITI of Lynnwood. I made contact through the website to get a lease quote on a Q50 Sport, and he was direct and to the point in all my interactions; no games with price or promotions. He was very, VERY patient with me as I get “paralysis through analysis” on what features I must have in my next car, and I’m very picky with what color I want.He was very knowledgeable about the brand, and the features/colors/tech available, and I don’t say this lightly. I usually know more about these cars than the salesperson, but not with him. If you’re looking for your next INFINITI, and you want first-class customer service, go see Bobby.
I just purchased a QX56 from this dealership and Toshi was my sales person. He is an excellent sales rep as he was not pushy and even after my deal was done he continue to reach out to me to make sure everything was ok. Its hard to find good, honest sale reps so that meant alot to me. If you are looking for a car check INFINITI of Lynnwood out and make sure and ask for Toshi.
Got a great deal and service on my 2018 Mazda 6. Love my new car thank you.
I appreciate customer service with extras. Lovely service waiting area, complete with snacks. Good text / email contact and updates.
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