Customer Testimonials
Wonderful dealership to get your car serviced!
Hitoshi was wonderful; he was very knowledgeable about the QX60, answered all my questions, and was very relaxed. I didn’t feel any pressure to make a decision (went back three times before final decision to purchase). And Rick was very efficient and quick with all the paperwork. Overall my experience was great; would definitely recommend!
Everyone was very friendly and made the whole process easy. I bought a 6k car at a dealership that sells 60k cars and dont think I was treated any less valuable as a customer.
The best thing about INFINITI of Lynnwood is Elizabeth in the service department. I get my 2015 Q50 serviced there, and everyone is great, but I have a great relationship with Elizabeth, she always goes above and beyond to make me feel valued.
I might be a little obsessed with the INFINITI brand (I’m on my 7th INFINITI vehicle) and as a result, I have been to many dealerships, and worked with many salespeople, but I specifically wanted to give my recommendation for Bobby Justice at INFINITI of Lynnwood. I made contact through the website to get a lease quote on a Q50 Sport, and he was direct and to the point in all my interactions; no games with price or promotions. He was very, VERY patient with me as I get “paralysis through analysis” on what features I must have in my next car, and I’m very picky with what color I want.He was very knowledgeable about the brand, and the features/colors/tech available, and I don’t say this lightly. I usually know more about these cars than the salesperson, but not with him. If you’re looking for your next INFINITI, and you want first-class customer service, go see Bobby.
I might be a little obsessed with the INFINITI brand (I’m on my 7th INFINITI vehicle) and as a result, I have been to many dealerships, and worked with many salespeople, but I specifically wanted to give my recommendation for Bobby Justice at INFINITI of Lynnwood. I made contact through the website to get a lease quote on a Q50 Sport, and he was direct and to the point in all my interactions; no games with price or promotions. He was very, VERY patient with me as I get “paralysis through analysis” on what features I must have in my next car, and I’m very picky with what color I want.He was very knowledgeable about the brand, and the features/colors/tech available, and I don’t say this lightly. I usually know more about these cars than the salesperson, but not with him. If you’re looking for your next INFINITI, and you want first-class customer service, go see Bobby.
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