outstanding Customer service ⭐️⭐️⭐️⭐️⭐️ Thank you
We received superior customer service from everyone who worked with us. Bobby Justice spent an incredible amount of time with us to ensure our every need was met and then some. Bobby was extremely patient and kind as he taught us every thing we needed to know about our new car. He was very warm and welcoming each time we came and was supportive and informative as we were processing making the important decision to buy our car. Rich was a pleasure to work with and also extended warm hospitality. He is very caring and congenial. We were treated extremely well by everyone we worked with at INFINITI of Lynnwood.
Thanks Elizabeth for the fabulous service! I’ve recently had experience with another luxury brand’s service department. They do not stack up at all! Certainly they could learn a few things from you! You are warm, inviting, knowledgable and welcoming. Thank you for making the service process a breeze. Each and every time I leave, I feel valued as a customer. Keep up the great service with a smile, Elizabeth!!
Elizabeth in the service department is WONDERFUL. She is caring, understanding, helpful and knowledgeable. I will definitely be returning to her for any service needs on my vehicles. Toshi is also great, nice and friendly. He made the transition from my old car to my new one. Thanks Toshi for making it happen.
Overall it was good,no pushy salesmen. Very helpful.
We have been returning to this dealership over and over for our Infinitis. They helped us get a new SUV at the end of my current one's lease and keep the same monthly payment with a really low down payment. It was like swapping my old one for a new one. Bobby got sure we got the car we were looking for with the options we needed, but not more. They had to search in a different dealership. I will keep coming to them if my car needs remain the same when my lease expires 🙂
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