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This is our 3rd car we have bought from Jason has always taken the time to explain everything down to all the numbers. No pressure sales which I love about them. I wouldn’t go anywhere else for a new or used car besides them.
I was looking at 5 different used Toyota Tacomas TRD Off RD 4x4 in my area. Called about all 5. Went to Lynnwood Infiniti 1st since they were the closest. Collin helped me out and we went on a test drive. Collin was very down to earth and easy to talk to. I did tell him this was my 1st stop out of 5 that I was looking at. Next I went to Honda of Seattle (Horrible parking lot, Seattle in general is a big traffic mess!). The salesman was using pressure to make me buy even though I told him I was looking at 5 first before I made my decision. It was a good looking Tacoma (Army Green), but the up selling like add on Security Systems and other useless stuff really put me off at Seattle Honda. I did call about the other 3 Tacomas but didn't go out to Bellingham/Burlington since it is about an hour drive + to go out there. What really drew me back to Infinity of Lynnwood (I allready knew how much Tacoma's are going for and exactly what I want) was the way I was treated. Collin (My first contact) was friendly, didn't use any pressure tactics and/or try to upsell me. He made me want to return to Infiniti of Lynnwood just to deal with him I also met the Sales Manager, Mario, who also was very friendly. I wanted to meet the sales manager just so I could tell him how personable Collin was and that was why I chose their Dealership. Since Collin was off the Day I decided to come back to Purchase the Tacoma, Victor helped me out. Also very friendly made the purchasing of the vehicle easy (Also easy since I wasn't financing and buying it outright). Overall an OUTSTANDING experience at Infiniti of Lynnwood!! Thanks for my Truck! Really liking it! Craig
Victor and Mario did an amazing job helping me with the purchase of my new vehicle. The car was represented accurately and they made the experience mostly effortless on my part. The process was seamless from first contact, through financing and vehicle delivery. I bought the car without seeing it in person and would not hesitate purchasing from Infinity Lynnwood in the future. I couldn’t be happier!
I just had my car serviced here, and my service advisor Roger was really attentive and made sure my car was taken care of. They picked up my car for me from my work too. I thought I needed new tires and brakes but Roger let me know I could wait awhile to do them. And Gage, the technician working on my car sent me photos of my air filters so I knew what I needed on my car. On top of that, they cleaned my car and made it look brand new again. I'm super happy with the service here and will come back! Thank you taking care of my Q50
This was probably the easiest car buying experience I have ever had. No haggling. They were able to match a price from another dealer selling the same model and no pressure on extended warranty. In & out in less than an hour.